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How We Work

Sampling Process

Wholesaler, Retailer, Importer, Boutiques, Clothing’s/Accessories entrepreneurs are our major customers from around the world, we welcome all type of customers to trade with us, trading with us is ultimately helping Nepal by creating the job opportunity.

We always encourage our customers to buy few items before going to order the larger quantity, and we make your life easier to start trading with us, just go through our website and choose the items you want to have a look for your sample purpose then your business just begins with us. Our website is enabled with e-commerce features with secure payment integration through PayPal and credit/debit card.

If you are Startup Entrepreneur, then we will be right organization for you to start your business journeys with us, so please contact us to discuss indeed.

For your own design products and private label
For custom sample production we request you to send us your exact design and measurement specifications, it would take 2 to 3 weeks to produce the sample and send it to your destination. We like to ensure your investment to protect you and our self; you will be fully informed of each decision while we work on your sample task. We provide private label services as well which enable you to make your own branding using our resources.

We tie up with DHL to deliver your order on time, all your order items directly ship from our factory in Kathmandu, small order can be deliver with in two to three weeks from order confirm date.


Please email us properly that your business nature so that we could share with our experience with you, our stock item sample will be available within a week in your destination or you could buy directly from our website itself, for custom made an order please send us product details including specifications and images.

Order Process
When you approve our sample, we kindly request you to choose colours from our colour chart, Please click here to view our colour chart (Neelam Colour Chart), we request you to order minimum 5 unit on each colour, and you can increase your order volume as many quantities you prefer. No matter how small order you have it, that small order going to be big in a future so please feel free to contact us to discuss for small order as well as we have assisted many startup businesses since our inception now they are our major big customers.

Delivery time for a larger order
We generally deliver your order from 2 weeks to three weeks (at your destination) up to 500 unit items, larger order may take more time; this depends on your order quantity, urgent order can be done in an urgent manner, we accept urgent order as well, as we have stock services as well which allow us to send some of the product within a week or 2 weeks.

We stand to replace or refund of any faulty items, please send us any faulty items picture to approve replace or refund.